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Founded on 20th December 1983, Dubai Duty Free celebrated its 36th anniversary in December 2019 and recorded annual sales of US$2.029 billion, cementing its status as one of the largest travel retail operators in the world in terms of turnover. In addition to a remarkable turnover, Dubai Duty Free has continued its investment in the development and expansion of its retail offer both in Dubai International Airport and at Al Maktoum International Airport with a total retail area over 40,000 square meters. Now employing over 5,500 people, the operation has consistently raised the benchmark for airport retailing and it continues to grow. In addition to the retail division Dubai Duty Free operates a Leisure Division which includes The Irish Village in Garhoud, Riverland Dubai and Studio City, Century Village, Dubai Duty Free Tennis Stadium, home to the Dubai Duty Free Tennis Championships and The Jumeirah Creekside Hotel. To date, Dubai Duty Free has received over 700 awards including the 2020 DFNI Frontier Asia Pacific Awards for Travel Retail Excellence for “Middle East Airport Travel Retailer of the Year” and “Asia Pacific & Middle East Travel Retailer of the Year”, as well as winning the International Safety Award for the fourth time, which are presented by the British Safety Council. Dubai Duty Free’s Executive Vice Chairman & CEO, Colm McLoughlin was also presented with several awards including the “Outstanding Contribution to the Aviation Industry” at the Aviation Industry Awards held in Ireland in July last year. Colm was also honoured with two “Lifetime Achievement Awards” at the Middle East Hospitality Awards and Asian Business Leadership Forum & Awards (ABLF) in September and December 2019, respectively.
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Halewood is the fastest growing independent alcoholic drinks company in the UK with a turnover in excess of £350m. Proudly producing the UK’s number one premium gin, Whitley Neill, and its flavoured variants along with a selection of other craft gin brands, Halewood has rapidly becoming a top seller in the premium gin category in global travel retail. With an extensive portfolio featuring rum, whiskey and vodka brands, as well as artisan beers, Halewood continues to expand through unique selling points and trend-setting initiatives. With 12 Artisanal Distilleries, a craft brewing heritage and experiential bars, Halewood’s core growth focus has been on creating innovative, diverse and exciting brands and enjoyable experiences for consumers. The company’s mission is to be a lead incubator of brands with each demonstrating strong provenance, heritage and dedication to quality.
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KING POWER GROUP provides a complete travel solution that enhances travellers’ lives with a world-class experience infused with the spirit of Thailand in four business units: travel-retail, hotel luxury, leisure travel-related activities fascination and sporting and corporate social responsibility programmes, which introduce the pride of Thai-ness beyond boundaries to the world.
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Mars International Travel Retail brings global confectionery brands such as M&M’S®, Snickers®, Galaxy®, Maltesers®, Twix®, Skittles® and Extra® to billions of travelers all over the world. Part of Mars Wrigley Confectionery, the world’s leading manufacturer of chocolate, chewing gum, mints and fruity confections, we know why travelers shop and what they look for. Guided by Five Principles that unite the company across geographies, languages, cultures and generations, a close team of 60 global Associates meet traveler needs across the whole confectionery category. Bringing a smile to every journey in a world where every day is a global day.
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After over a decade of leading the Middle East market in the manufacturing, distribution and sales of the finest types of cigarettes, we at Alzawrae Company have moved towards expanding our scope by investing our full resources and expertise in the manufacturing of tobacco-molasses, through our new distinctive brand Mazaya. Inspired by special moments shared with family and friends, our identity was born. Mazaya is illustrated by two human faces that bond with pure affection and enjoy each other’s company. Mazaya was launched in 2010 and has been setting new benchmarks in the tobacco-molasses industry ever since. Right from the start, Mazaya was committed to using only the finest ingredients such as premium French tobacco, medical glycerin, pure honey and food-grade flavors. The manufacturing process goes through several phases that are handled with utmost professionalism, starting from the hand-picking of the premium French tobacco leaves, which are then precisely cut in accordance to Mazaya’s specifications, moving on to the fully automated blending phase where the leaves are carefully blended and turned with the remaining ingredients until the blend becomes homogeneous. Our state-of-the-art facilities and superior ingredients, coupled with ongoing market research to understand the ever-changing consumer preferences have enabled us to revolutionize the way tobacco-molasses is produced. Mazaya thrives to serve the individual desire of each of our customers, elevate their taste and offer them the best shisha molasses while meeting the latest international quality and safety standards throughout production, packaging and distribution phases. We strongly believe that experience and excellence create together the key ingredient to success, and this why we partner up with renowned flavour houses in order to provide the best available products to our valued customers. Today, Mazaya basket overflows with over 150 flavours to meet the diverse consumer tastes all over the world and we continue to invest in research & development to improve all types of tobacco production. Mazaya seeks to constantly expand its global presence and is currently available in over 50 countries worldwide and over 25 Duty Free Shops.
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Iconic British fragrance house Molton Brown brings excitement, innovation and heritage to the travel retail market. The brand works with progressive perfumers to compose intriguing Eaux de Parfum and Eaux de Toilette, as well as iconic Bath, Body, Hair and Home collections. Each of Molton Brown’s product has been Made in England since the company’s foundation in 1971. This provides a unique calling card which the brand is committed to protecting for the future. Care and sustainability have been at the heart of Molton Brown’s DNA since the start. Staying true to the pioneering values of its founders, the brand remains deeply mindful of its relationship to the earth. Molton Brown was one of the first companies in the UK to not test on animals, dating back to its foundation in 1971, and it has been certified cruelty-free since 2012. Currently 100% vegetarian, Molton Brown products will be 100% vegan by 2022. The brand is also proud to hold a Royal Warrant for the supply of toiletries to Her Majesty Queen Elizabeth II. Since its inception, Molton Brown has crafted an illustrious reputation as London’s fragrance experts. Today, the brand sits as one of the pioneers of British New Guard Perfumery and creates luxury products and elegant fragrances which delight shoppers around the world. The brand works with visionary perfumers, nurturing their artistic freedom and using the brand’s heritage, along with best quality ingredients, to compose intriguing fragrance collections that empower one’s individuality. In the travel retail sector, Molton Brown has cultivated a reputation for setting itself apart with innovative, popular fragrances and specially-tailored holiday creations. Each item celebrates the brand’s heritage as a British fragrance company and leads the way with exciting and unique scents which charm and inspire the travelling shopper. In recent months, Molton Brown has broken new ground with its first musk fragrance, Milk Musk hence championing the rarely used note of milk and entwining it with tender musk to offer a soothing embrace of skin-on-skin softness. Molton Brown will continue to embrace newness in the coming months. This Christmas their festive collection will build on the success of last year’s Roaring Twenties-themed release with the new Juniper Jazz Limited Edition. This stellar scent will feature the distinctive note of gin and call to mind the Bright Young Things’ iconic party, The Galaxy Ball. On top of that, early next year another new collection will capture the spirit of the British woodland, while being tailor-made to entice the modern Chinese consumer in conjunction with the Lunar New Year. Each of Molton Brown’s famous collections is presented in unique packaging which provides a sense of British Heritage and design, along with colourful presentation on-shelf. In a market which demands newness and sense of place, with experience and excitement, Molton Brown stands as a beacon, combining the history of a leading British fragrance brand with the innovation of new and exciting scents.
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ABOUT US For more than 20 years, Nestlé has consistently invested in growing the dynamic confectionery and fine food category in international travel retail by understanding and meeting the ever-changing needs of the world’s travellers. Nestlé creates shared value for retailers and shoppers through a range of winning brands, targeted to meet clearly defined shopper needs. KITKAT, SMARTIES and AFTER EIGHT are all globally recognised and tailored to meet the needs of travellers, whilst NESTLÉ SWISS, a true industry exclusive, demonstrates Nestlé’s ongoing commitment to our channel.​ Additionally, NESCAFÉ, NIDO and a range of global and regionally strong food brands create a range of exciting new opportunities. For 2021 we will be introducing new and exciting products for shoppers and retailers, taking into account the challenges of Covid-19 and ensuring that our category can grow in a sustainable and responsible manner. OUR BRANDS Nestlé enjoys a portfolio of strong international and regional brands – both in confectionery and the wider food category – and is ready to meet the needs of all age groups, nationalities and trip types. Our success in GTR has been driven by a winning combination of leading brands and strong marketing initiatives, well executed thanks to our strong retail partnerships. Our unique portfolio and deep category knowledge has seen Nestlé create travel retail success stories such as the experiential KITKAT Senses collection and category exclusive NESTLÉ SWISS range of indulgent, generous, chunky chocolate bars, while developing new business for regional favourites such as AFTER EIGHT. Our strength lies in the diversity of our brands and our ability to identify new opportunities for global favourites such as NESCAFÉ coffee (watch out for exciting news to come). Last year, based on extensive research conducted with m1nd-set, Nestlé identified three key consumer need-States: ‘Elevated Experiences’, ‘Deeper Connections’ and ‘Better for You’. These are then subdivided into different reasons - or key drivers - to buy. We can leverage these insights to fuel the development of targeted product propositions activated through our SOUL (Stories, Occasion, Unique, Local) mantra, ultimately leading to purchase. Led by KITKAT, we will be ready to delight the future travel shopper in-store. SUSTAINABILITY AND NESTLÉ Since 2009, the Nestlé Cocoa Plan has worked to improve the lives of cocoa farmers, their families and communities. Activities, including training in better agricultural practices, distributing higher-yielding plants, promoting gender equality and tackling child labour, have helped farmers improve the quality of their products, income and livelihoods. Nestlé is also committed to the war against plastic, pledging to make 100% of its packaging recyclable or reusable by 2025. As part of this sustainability drive, Nestlé aims to remove all single use plastic from its SMARTIES® range by the end of 2020. Our travel retail exclusive Smarties Music Creator is the first product to meet the new guidelines, with all single use plastic packaging replaced by a recyclable carton box.
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With unrivalled heritage, and provenance dating back to 1761, Quintessential Brands Group was established in 2011 by Enzo Visone, former CEO of Gruppo Campari, and investment banker and entrepreneur, Warren Scott. Quintessential Brands Group is an independent international spirits business, with an exciting and diverse portfolio of premium brands and world-class production capabilities in the UK, Ireland and France. With a global reach, and brand building capabilities, it distributes and supplies customers around the world.
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130 Years of Passion Ever since it was established 130 years ago, Victorinox's consistent focus has been on tradition, quality and innovation. The philosophy of the family company is based on solid values that ensure continuous growth. In 1884, Karl Elsener opened his cutler’s workshop in Ibach-Schwyz. At this time Switzerland was still one of the poorer countries in Europe. In the early years Karl Elsener worked to combat poverty and unemployment in the Schwyz basin, creating jobs and helping stem the flow of emigration. In 1891 he supplied the soldier’s knife to the Swiss Army for the first time. He went on to develop the Swiss Officer’s and Sports Knife – now the iconic Swiss Army Knife – in 1897, creating the foundation for a flourishing company that would be able to hold its own on the world stage. From then on, his spirit of solidarity, deep roots in the region and strong commitment to solid values shaped the Victorinox company philosophy. Today, Victorinox is a global company with five product categories: Swiss Army Knives, Household and Professional Knives, Watches, Travel Gear and Fragrances. The Swiss Army Knife is the core product and has a pioneering role in the development of all product categories. This year marks a special milestone with the relaunch of our Fragrance category. We are also proud to introduce our Red Dot Design Award Collection Airox.
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